Privacy Policy

embertwine.shop values ​​your personal information and privacy. This Privacy Policy explains how we collect, use, store, and protect relevant information when you browse our website, purchase goods, or contact us.

1. Information Collection
   When you place an order, register an account, or contact us, we may collect your name, email address, phone number, shipping address, order information, and necessary payment information. We only collect this information to the extent necessary to provide the service.
2. Information Use
   The information we collect is primarily used to process orders, arrange delivery, provide customer service, handle after-sales requests, and improve the website and shopping experience. We will not use your personal information for unrelated purposes without your consent.
3. Information Protection
   We take reasonable technical and administrative measures to protect your personal information and prevent unauthorized access, use, modification, or disclosure as much as possible.
4. Information Sharing
   To complete orders and provide related services, we may need to provide limited information to payment service providers, logistics and delivery service providers, and necessary service partners. This information is only used to complete the corresponding service.
5. Cookies
   This website may use cookies and other technologies to remember your preferences, analyze website visits, and improve website functionality. You can manage or delete cookies through your browser settings.
6. Your Rights
   Under applicable European data protection laws, you may have the right to access, correct, delete, or restrict the processing of your personal information, and you may also make such requests under certain conditions.
7. Updated Terms
   We may update this Privacy Policy from time to time in accordance with laws and regulations or changes to website services. The updated content will be published on this page and will take effect from the date of publication.

If you have any questions about privacy or the processing of personal information, please feel free to contact us using the contact information provided on the website.